Technical support on the Marvelbet platform plays an important role for the office. Technical support makes it possible for the user to seek help with any problem that may arise while surfing the platform. The online technical staff is available 24/7, so the user can ask for help regardless of the time of day. More details about each type of technical support contact will be described at the bottom of the article.
Types of communication with Marvelbet India technical staff
The user can choose the different methods of contacting technical support that he is more comfortable with for solving his problems on the Marvelbet platform. Before asking for help from technical support, visit the FAQ section, which contains a large list of questions from users that have been resolved by support staff. This can help the user to solve the actual problem without having to contact technical support directly for help. Each method of contact will be described in more detail below.
Marvelbet Live Chat
Live Chat is the most popular and effective method of contacting technical support, as it allows the user to get in touch with the platform’s support staff in the shortest possible time to resolve issues. To start using the method, the user needs to do a couple of simple steps:
- Log into your existing Marvelbet India account;
- Click on the text box on the right-hand corner of the platform page;
- A panel will open in front of you where the user will need to enter his account name or log in as well as his mobile phone number;
- Click on the orange “Start the Chat” button to start the Marvelbet live chat.
The conversation with the support worker can be conducted in either English or Hindi. You should then receive a response from the support worker, who will ask you for the exact reason for contacting the Live Chat. The user should accurately describe your problem so that the technical department can find the right member of staff to solve your problem as quickly as possible. Generally, the time required to contact technical support is a maximum of 5 minutes of your time.
The method of contacting technical support is an alternative option for the user. To use this method, the user will need to do a couple of simple steps:
- Use your email to contact technical support;
- Send an email to [email protected] indicating the exact problem that occurred while using the Marvelbet platform;
- Wait for a reply to your problem from the technical support team.
It may take up to 24 hours from the moment you send the email. Be patient and your problem will be solved.
The user can also contact the technical staff via Marvelbet telephone. In order to implement this method you need to do a couple of things:
- Log into your Telegram social network account using the number you used during the Marvelbet registration process;
- Then contact the technical staff using the number +855 889520183;
- Specify the exact problem you are having while surfing the platform to the support personnel.
The user can contact technical support via a social networking channel on Telegram. A couple of simple steps are required to perform this action:
- Login to the social network Telegram account, through the number that the user has registered on the Marvelbet platform;
- Then follow the link https://t.me/Marvelsupport123 to start a chat with the technical staff;
- Specify the exact problem you are experiencing for a quick solution to your problem.
Marvelbet Telegram technical staff reply within 5-10 minutes, so you won’t have to wait long for a response.
The user can also ask for help from the technical staff via the social networking site Instagram. To start using this method of communication the user will need to:
- Log in to an existing Instagram account using the mobile number entered during the registration process of the Marvelbet platform;
- Then follow the link https://www.instagram.com/marvelbet/ to the home page of Marvelbet;
- Then click on the button responsible for sending the message, where it is already possible to contact the technical staff of the platform.
It is also possible to ask for help from the technical staff through the social network Twitter. To use this social network and method of communication, the user must do the following steps:
- Log into their existing Twitter account;
- Then use the @MarvelBet tweet and write their problem with the bookmaker’s office;
- Wait for a response from the technical staff to resolve your issue.